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Returns & Exchanges:
If the product that was shipped is defective, you must contact us within 4 days of receipt. If for any reason you wish to return your purchase, contact us within 10 days of purchase.
All returns must be accompanied by a copy of the original purchase invoice and a RMA (Return Merchandise Authorization) number issued from Seller. Any products sent to us without an RMA number will be refused.
All returns will be accessed a 20% restocking fee and must be received by Seller with the original packing materials and cartons in like-new re-sellable condition. All returns subject to in-house credit only. Credit will be issued only after inspection.
The following items are non-retunable:
special ordered items
software
parts
cables
labels, ribbons, printheads, and all other consumables
Restock Fees:
No restock fee on DOA (dead on arrival) products.
20% restock fee fee on all returned products.
Terms of Use:
Information provided is believed to be accurate but is not guaranteed.
Prices and availability subject to change without notice
Copyrights:
copyright notice applies to all proprietary pages, images, text, programs, and other material available throughout this Internet site.
Trademarks:
Unless otherwise noted, product names, designs, logos, titles, words or phrases within this Internet site are the trademarks, service marks, trade names or other property of their respective owners.
Disclaimers:
This Internet site may be used for information purposes only. No part of the information on this Internet site can be redistributed, copied, or reproduced for commercial or non-personal use without the prior written consent of SolutionsID.
This Internet site was developed and is maintained in the United States of America and is available internationally and may contain references to products or services not available in other countries. References to a particular product or services does not imply SolutionsID intends to make such products or services available in other countries.
Limitation of Liability:
In no event shall SolutionsID or any of its affiliate, or the officers, directors, employees, members, or agents of each of them, be liable for any damages of any kind, including without limitation any special, incidental, indirect, or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with the use of performance of this Internet site.
Terms and Conditions:
The following terms are applicable to every transaction made with SolutionsID.
Shortages:
All claims for shortages must be made by the Buyer in writing within a period of 48 hours from receipt of product. Unless such notice is given within the stated period of time, Buyer agrees that it shall be conclusively presumed that Buyer has fully inspected the product and acknowledged that NO shortage exists.
Title/Risk of Loss:
Title to the product shall pass to Buyer upon delivery of product to the common carrier (at Seller's dock). All risk of loss, damage, theft or destruction to the products shall be borne by the Buyer at F.O.B. shipping point. No such loss, damage, theft or destruction to the product, in whole or in part, shall impair the obligation of the Buyer under this agreement, all of which shall continue in full force and effect.
Security Interest:
Buyer agrees that Seller shall retain a security interest in all product detailed herein and to all product now or hereafter acquired by Buyer, and to any proceeds thereof, until the purchase price and any other changes due to Seller have been paid in its entirety. Buyer agrees to execute any financing statement or other documents that Seller requests in order to protect Seller's security interest. Upon any default by Buyer of this agreement, Seller shall have all rights and remedies of a secured party under the uniform Commercial code, which right and remedies shall be cumulative and not exclusive.
Payment:
Unless otherwise agreed in writing by Seller, all credit purchases must be paid in accordance with Seller's normal terms of sale which are credit card and prepayment by check. All drafts dishonored for any reason shall be assessed a $25.00 service charge. All past due amounts will incure a 1.5% monthly financing charge or the maximum permissible under applicable law. In the event that Buyer stops payment on any draft issued to Seller, for any reason, Buyer hereby recognizes that seller would suffer damage, the exact amount which cannot be determined with certainty and Buyer shall pay Seller liquidated damages of $500 for each such draft. In the event that Buyer utilizes a credit card to purchase product, Buyer agrees to not unnecessarily dispute such charges and further agrees to use best efforts to resolve any good faith dispute.
Events of Default:
Buyer shall be in default under this agreement upon the happening of any following events or conditions: (a) Default by Buyer on payment of any installment, invoice, bill or any other indebtedness or obligation now or hereafter owned by Buyer to Seller under this agreement; (b) Default in the performance of any obligation, covenant or liability contained in this agreement or any other agreement or document with Seller; (c) Any inaccuracy warranty, representation or statement made or furnished by Buyer, and (d) Dissolution, termination of existence, discontinuance of Buyer's business, insolvency, business failure, or appointment of a receiver of any part of the property of, or assignment for the benefit of creditors by Buyer or the commencement of any proceedings under any bankruptcy reorganization or arrangement laws by or against Buyer or the attachment, levy, seizure or garnishment of any of Buyer's property, rights, assets (contingent or otherwise) or the product.
Remedies of Seller:
In General. Upon the occurrence of any event of default or at any time thereafter, Seller may, at its option an without further notice, exercise one or more of the following remedies as Seller in its sole discretion shall elect: (1) Demand or, without demand, sue for amounts then due or thereafter accruing under any invoice, bill or other documentation evidencing indebtedness: (2) Suspend deliveries as to any or all product: (3) Take possession of the product whenever found and for this purpose enter upon any premises of Buyer and remove the product, without court order or other process of law, without any liability for damages, suit, action or other proceedings by the Buyer for such entry and/or removal: (4) Cause Buyer, at its expense, to promptly return the product to Seller in good, like-new condition: (5) Sell the goods, or any part thereof at public or private sale (for cash or credit) at such time or times as Seller shall determine, free and clear of any rights of Buyer, and if notice thereof is required by law, any notice in writing of any such sale by Seller to Buyer not less then ten days prior to the date thereof shall constitute reasonable notice thereof to Buyer: (6) Exercise any rights accruing to Seller under any applicable contract or law upon a default by Buyer.
Mitigation of Damages:
Should Seller repossess any of the product because of a default by Buyer, Seller may make a commercially reasonable effort to sell product at a reasonable price to a third party, provided, however, that Seller shall have no obligation to actively seek out and solicit potential sellers and Buyers for said goods.
Collection Costs:
In the event of any default on the part of Buyer hereunder, Buyer shall pay any and all collection costs, including reasonable attorneys fees incurred by Seller.
Rights and Remedies Not Exclusive. No right or remedy conferred upon or reserved to Seller by this agreement shall be exclusive of any other right or remedy herein or by contract or law provided, all rights or remedies conferred upon Seller by this agreement and by law shall be cumulative and in addition to every other right or remedy available to Seller.
Indemnification:
The Buyer agrees to and shall indemnify, defend and hold harmless Seller, its employees and agents for and against all claims, lawsuits and losses from any third party using the product provides under this agreement. Any defense provided hereunder shall be by counsel of Seller's choice.
Limitation of Liability:
In the event that a products' malfunction leads to damage or injuries to the product, to the Buyer's business, the end-user's business, to other equipment, or residence, or to employees or to other persons, Seller shall not be liable for such damages or injuries. Buyer understands and agrees that if Seller shall be found liable for loss or damage due from failure of Seller to perform any of Seller's obligations hereunder or the failure of the product in any respect whatsoever, Seller liability shall be limited to $250.00 and this liability shall be exclusive, and that the provisions or this section shall apply if loss or damage, irrespective of cause or origin, results directly or indirectly to person or property, from performance or non-performance of Seller obligation, breach of express or implied warranty, or from negligence, active or otherwise, Seller, its agents, servants assignees or employees. In no event shall Seller be responsible for any other damages, including special or consequential damages.
Assignment:
This agreement and all rights, obligations and performance hereunder may not be assigned without prior written consent of Seller.
Waiver:
No failure on the part of Seller to exercise, and no delay in exercising any right hereunder, will operate as a waiver thereof, nor will any single or partial exercise of any right hereunder by Seller preclude any further exercise of any other right.
Severability:
If any section, term, condition or portion thereof shall be found to be illegal or void as being against public policy, it shall be stricken and the remainder of this document shall stand as the original.
Governing Law/Venue:
This agreement shall be construed and enforced in accordance with the laws of California. All claims, actions, disputes, controversies or suits shall be litigated exclusively in the courts of California.
Entire Agreement/Modification:
The parties intend this agreement to be a complete statement of the terms of their agreement and replaces and supersedes any prior agreements between them with respect to the subject matter hereof. No course of prior dealings or usage of trade shall be relevant to amend or interpret this agreement. This agreement may not be changed, modified or amended except by an instrument in writing signed by Seller and Buyer.